No lengthy implementation projects. No IT department required. From your first call to a fully live team — ravingCRM is designed to get out of your way and into your workflow fast.
Phase 1
Sign in, set up your organisation, and get your account configured in minutes.
Steps 1 – 3
Phase 2
Upload your contacts, configure workflow templates, and bring your pipeline across.
Steps 4 – 8
Phase 3
Invite your team, assign managers, and distribute leads so everyone can start working.
Steps 9 – 11
Book a 15-minute onboarding call
~15 minutesBefore you touch a single setting, you'll spend 15 minutes with a ravingCRM specialist. We'll map your current workflow, understand how you manage students and leads today, and configure the platform specifically for your agency — not a generic template.
Your onboarding session
Onboarding Call — 15 min
Booked via Calendly · Zoom or Google Meet
Sign in with Microsoft 365 or Google Workspace
~2 minutesNo new passwords to remember. Use the accounts your team already logs into every day — Microsoft 365 or Google Business Workspace. Single sign-on means one less login for your counsellors and IT overhead you don't need.
Choose your sign-in method
Set up your organisation
~5 minutesGive ravingCRM your agency's identity. Add your name, logo, timezone, and WhatsApp Business number. This is what students and agents will see when they interact with your portal and automated messages.
Organisation settings
Agency name
Timezone
Currency
Upload your contacts
~10 minutesBring your existing contacts into ravingCRM. Import students, clients, and partner agents from a CSV, Excel file, or directly from Google Contacts. Our import wizard maps your existing column headers automatically — no manual reformatting needed.
Import contacts
Drag & drop your CSV or Excel file
Browse files — or import from Google ContactsVerify and confirm contacts
~5 minutesBefore any contacts are committed to your database, ravingCRM surfaces anything that needs a second look — duplicate phone numbers, missing email addresses, or contacts that already exist. You approve the final list with one click.
Import preview — 284 contacts
Set up workflow templates
~10 minutesStart with a pre-built template for your agency type — then customise it or build your own. Workflows define the automated follow-ups, document reminders, and status triggers that run in the background so your team doesn't have to.
Choose a starter template
Study Abroad Agency
University applications, visa, document checklists
Migration Consultancy
Visa applications, case tracking, compliance
IELTS Training Centre
Batch management, fee collection, progress tracking
Upload your current funnel & pipeline
~10 minutesMap your existing lead stages and bring active engagements across. Whether you're running everything in a spreadsheet or from memory, ravingCRM lets you define your funnel stages and import every open deal so nothing falls through the gap during the switch.
Your pipeline stages
Verify and confirm your pipeline
~5 minutesDo a final check on your pipeline before it goes live. Spot any leads that landed in the wrong stage, confirm that contacts are linked correctly, and make sure your stage mapping looks right. Once confirmed, your pipeline is live.
Pipeline verification
Onboard your team
~5 minutesInvite your counsellors, team leads, and admin staff in one batch. Each person receives an email invitation with a direct SSO login link — no passwords to distribute, no setup headaches. They're in and working from the first click.
Team members — 5 invited
Assign managers
~3 minutesDefine who has oversight. Managers get full visibility across their team's pipeline, can reassign leads, approve document submissions, and access team-level reporting. Counsellors only see what's assigned to them — keeping your data clean and your team focused.
Manager assignment
Anushka Nanayakkara
Colombo branch · 3 counsellors reporting
Assign leads & engagements
~5 minutesDistribute your imported leads and active engagements to the right counsellors. Assign manually for nuanced cases, or set routing rules to automatically send new leads to specific team members based on source, country of destination, or workload. Your team can start working immediately.
Lead distribution
What you get
By the end of your onboarding, your whole agency is running in one platform.
WhatsApp, email, and SMS all in one view — tied to every student record.
Follow-ups and document reminders running in the background from the first day.
Every lead, at every stage, visible to the right person at the right time.
Counsellors, managers, and admins all logged in with their leads assigned.
Everything you need to know about the setup process.
Book your 15-minute onboarding call and we'll have your agency up and running by end of day.
No credit card required · Setup in under a day · Cancel anytime